How Cribb works
Cribb publishes pages. It is not a booking site, a marketplace, or a party to any stay. This page says plainly what that means for you, whether you're sharing a place or looking at one.
What Cribb does
- Publishes a page for a place, written by the host who is offering it.
- Gives that host a link they can share wherever they already post.
- Puts a button on the page that opens WhatsApp with a message to the host, which you send from your own phone.
What Cribb doesn't do
- Hold money. No deposits, no rent, no payments of any kind pass through Cribb.
- Verify hosts. Cribb does not check who anyone is, or that a place exists.
- Guarantee stays. There is no cover, no protection scheme, and no refund.
- Mediate disputes. If something goes wrong between a host and a guest, Cribb is not a party to it and cannot resolve it.
- Recover deposits. Money sent to a host is gone from Cribb's view the moment it is sent.
Everything on a place page was written by its host. Cribb does not check it. Anything described as registered or included is the host's statement, not Cribb's.
Before you send a deposit
Most hosts are exactly who they say they are. These steps cost you very little and are what people who have been caught out wish they had done.
- Video-call the host and ask them to walk you through the place, live. A scammer with stolen photos cannot do this.
- Ask to see the place in person, or ask someone you trust who is nearby to look.
- Get the terms in writing: dates, price, what's included, what the deposit covers and when it comes back.
- Pay by a method that lets you dispute a transaction. Bank transfer and crypto do not.
- Ask for the local registration document by name, and check the details match the place and the person.
- Be careful of pressure. "Someone else is asking" and "I need it today" are the two oldest lines there are.
Local registration
Most places have a local record for hosting foreigners. A host can state theirs on their page, and you can ask to see it. Cribb surfaces it by its local name because the specific name is the point — knowing what to ask for is most of the protection.
- Thailand — TM30, the notification of a foreign guest's address, filed by the property owner or possessor.
- Portugal — Alojamento Local (AL), with a registration number.
- Spain — Vivienda de Uso Turístico (VUT), registered regionally.
- Italy — CIR, the regional identification code.
- France — meublé de tourisme, registered with the commune.
- Japan — Minpaku, under the private lodging business law.
- Bali, Indonesia — Pondok Wisata.
A registration shown on a Cribb page is host-declared. Cribb has not seen the document and does not verify it. Ask for it directly.
If a page looks wrong
Every place page has a report link near the bottom. Reports go only to Cribb, are never shown publicly and are never shared with the host. A person reads them. Cribb may pause a page or suspend an account, but it cannot recover money or settle a dispute — so report a page, and if you have lost money, also report it to your bank and to the local police.